Staff very friendly and helpfull our only complaint was the resturant on the monday the service and food was first class but alittle slow . 2012-10-23 - hotels.com

10pm our starter came and was not well cooked two other couples had walked out and one had refused the bill with hindsite we should have done the same but felt a little sorry for the staff so let it go we just didnt eat there again . 2012-10-23 - hotels.com

The spa is very good and you will enjoy your stay but we would recomend you find a nice little restarant in the town to eat cheaper and a hole lot quicker . 2012-10-23 - hotels.com

Although my room was warm my colleagues in other rooms needed heaters and one had to move twice as the shower was cold in the second room she was offered. 2012-09-29 - hotels.com

I didn't use the spa but by all accounts it was nice with flexible service. 2012-09-29 - hotels.com

We have stayed at this hotel many times in the past, when the prices were reasonable, now the price of food and drinks in your restaurant and bar are a rip off in my opinion 2012-09-11 - hotels.com

The location of the hotel is good but I am afraid I will not be returning to the Hallmark Hotel and Spa Read more 2012-09-02 - hotels.com

Cost of food and drink very expensive 2012-08-31 - hotels.com

Poor value for money 2012-08-31 - hotels.com

service was good... 2012-08-25 - hotels.com

Lovely relaxing hotel in great location 2012-08-25 - hotels.com

Fortunately, the hotel were accommodating and moved us to an airier room which was much better. 2012-08-21 - hotels.com

Room service took at one point an hour to deliver an ice bucket to our room on first floor. 2012-08-21 - hotels.com

We had a very nice dinner in the restaurant and the staff were very friendly and efficient. 2012-08-21 - hotels.com

We wanted a relaxing hotel that offered spa facilities as we were looking for a relaxing and romantic time. 2012-08-21 - hotels.com

2nd swimming pool was ok but a bit on the small side (for kids mainly) Staff were mixed some indifferent some friendly. 2012-08-04 - hotels.com

This could be a great hotel but marred by some details, including low water pressure, so poor shower, shower screwed to vertical slider, poor signal for Freeview so only basic channels and a broken remote for the TV. 2012-08-04 - hotels.com

Negatives - Window handles broken - unable to open, limescale all over taps in bathroom, dingy corridors, stains on carpet throughtout hotel, poor shower head, poor views (mainly u can see rooftops of other parts of the building or fire escapes/piping) , toy dog in each room looks tacky, bad reception on digital tv, not enough car park spaces, very old fashioned. 2012-08-04 - hotels.com

The breakfast was cold every morning and it was very noisy with doors slamming until all hours. 2012-07-26 - hotels.com