The third chosen room was nicely upgraded but room bar area was infested with knats & already opened bottles of liquor. 2011-08-01 - orbitz.com

Our first night we were locked out of our room due to incompetent staff, and we searched for manager for 40 minutes & he never showed to explain/correct situation. 2011-08-01 - orbitz.com

The original "upgrade" room was unacceptable and the 2 other options were smelly, with faulty faucet/sink. 2011-08-01 - orbitz.com

The hotel staff was incompetent, inattentive, argumentative, and unorganized. 2011-08-01 - orbitz.com

Upon arriving we never received our meet & greet, the concierge check in was overcrowded and understaffed. 2011-08-01 - orbitz.com

All Restaurants have great food and service. 2010-03-12 - orbitz.com

Services was excellent; staff constantly going around making sure everyone are enjoying their vacation. 2010-03-12 - orbitz.com

The pool was huge, very comfortable and had awesome swim up bar, complete with stools and tables. 2010-03-12 - orbitz.com

Plenty of lounge chairs. 2010-03-12 - orbitz.com

Good value, good time!!! 2010-03-12 - orbitz.com

The location is perfect. 2010-03-12 - orbitz.com

Horrible Experience 2009-08-30 - travelpost.com

There were always dirty half filled glasses lying all around the pool areas and on the grounds at almost every turn. 2009-08-30 - travelpost.com

Top notch and anyone having a negative experience at this amazing place would purely have it due to something they have done and not because of the quality of this hotel. 2008-08-23 - orbitz.com

Check-in was rough, but the rest of staff and time spent was amazing 2008-08-06 - orbitz.com

Check-in was rough, but the rest of staff and time spent was amazing. 2008-08-06 - orbitz.com

Service was average but not great like I had been told and expected. 2008-04-12 - orbitz.com